Date | Issue | status | Expected in release

15.04.2024 User with read access can not open pdf attachments – In progress

Users with read access have problems to open attachments in Quality Manual published document. We are working on a fix and will be deployed as soon as possible.

25032024: SOLVED

We apologies for inconvenience. Emails should be working again. There was a mistake in DNS record for url5539.ccq.cloud which point to sendgrid.com instead sendgrid.net. All “broken” links should work again. It might take some time to propagate changes and some browsers could keep cache longer.

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We recently moved the DNS for CCQ, and we have discovered an incident in the email-sending’s from CCQ. You do get the email-notifications but if it contains a link to a specific document – it does not work. We are working on a fix, and we aim to fix it during the day. Meanwhile you can always sign in and open the document within the system. We apologize the inconvenient it might occur.

05.02.2024 Nonconformity regarding display pdf in published document is categorized as critical. Developers is working on a fix and will be deployed as hotfix, planned 06.02.2024, refference to ticket ZCCQ-290

Froala is acting strange, sticky bar is not working and dissappears. | Reffering issue in progress ZCCQ-2455

Log in | Request new password was reported as bug after release. Hotfix will be published 04.01.2023

Questionnarie

05.10.2022 Internal system error when importing csv. file | status: roth cause found – fix will be developed but no Hotfix is needed. Client is informed and problem solved in a short term matters | issue ZCCQ-2317 is registered for future release

04.10.2022 Internal system error when importing csv. file | status: analyzing | issue ZCCQ-2317 registered

Quality Manual

12.10.2022 | Problems with attachements in Edge browser.

03.10.2022 | Reference to an unpublished document is showing as it has been published.. Classified as critical. Reference to devolpment issue ZCCQ-2300. Issue is in stage fixed and deployed.

27.09.2022 | Reference to an unpublished document is showing as it has been published.. Classified as critical. Reference to devolpment issue ZCCQ-2300. Issue is in stage development completed, testing completed. Issue will be a part of version 10, aiming to be published Monday 03.10.2022.

23.09.2022 | Reference to an unpublished document is showing as it has been published.. Classified as critical. Reference to devolpment issue ZCCQ-2300. Issue is in stage development completed, testing in progress. Issue will be a part of version 10, aiming to be published in next week.

22.09.2022 | Reference to an unpublished document is showing as it has been published.. Classified as critical. Reference to devolpment issue ZCCQ-2300. Issue is in stage Analyzing by the team. Issue will be a part of version 10, aiming to be published in next week.

12.09.2022 Broken link for reference to document. Work arround before fix: right click and open in new tab. Problem will be fixed in 2022:10 (next release)

25.08.2022 | Track Changes is not working properly | Analyzing

25.08.2022 | You are not able to save an incident, if you are adding a new attachment on an existing incident | Will be fixed in 2022:09 expected deploy 02.09.2022

23.08.2022 | You are not able to save Quality Document if ISO standard is added | fixed but waiting hotfix deploy. Hotfix is deployed 24.08.2022

15.06.22 | Paging in workbook is not working properly | backlogg | 2022:08