By using the simple registration forms, employees can easily
report incidents via their smart phone.
Registration forms can include a fill in field for GPS-location
The system provides several online web form where customers and employees can submit incidents and complaints.
The structure and design of the forms can be modified, and companies can easily link to the form on their website or private network.
Online submissions are reviewed and validated before they‘re formally registered in the system and their processing starts.
In the admin part of Incidents & Complains registration is handled. System provides you a step by step process where you can analyze root cause and operate corrective and preventive actions.
Each registration can be categorized risk with further information of what to do with specific risk level. Registrations can be connected to published documentation and risk assessment which may be an important lead to continuous improvement.
If no further action than registration is required, registration can be closed once it has been registered.
Access control is simply to adopt preventive confidentiality.
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