Repairment | CCQ - Cloud Compliance & Quality

Even the best made maintenance plans can‘t take uncontrollable circumstances into account, such as defective equipment or accidents. In the event of asset failure, it‘s crucial for companies to have contingency plans in place to swiftly repair and restore the equipment before it causes major issues for the company. With CCQ, you‘re able to report pending repairs of assets, keep track of prior incidents and control their costs.

Filtering repairments

When you’re inside the Repairment interface, you can select different views by filtering out the repairments that you want to inspect. There’s a drop-down list with different filtering options at the top of the interface. The repairments then appear in a list below, in accordance with the selected filter. The following are descriptions of the filter options available in the Repairment module.

All repairments

When All repairments are selected, you obviously get an overview of all repairments in the system. You can control how many documents are shown on the page you’re viewing, via a drop-down list on the top-right side. The options you’re given are 5, 10, 15, 25 or simply all documents.

Closed repairments

If you’re interested in reviewing old repairments and how they were resolved, you can use this filter to retrieve a list of all Closed repairments.

My repairments (worker)

When My repairments (worker) are selected, you get an overview of all repairments that you are personally working on. Meaning that you explicitly have to be the repairment’s appointed Worker – being personally responsible for the repairment has no effect on this filter.

My repairments (asset supervisor)

When My repairments (asset supervisor) are selected, you get an overview of all repairments that you are personally responsible for. Meaning that you explicitly have to be the plan’s Asset supervisor – this filter will not pick up on plans where you are only the appointed Worker.

New Repairment

The importance of asset repairments cannot be overstated. Maximizing the life of your assets and in turn getting a greater return on your investments means you can in good conscience free up funds for other uses.

It’s very simple to report that an asset needs repairing, in case it’s broken or malfunctioning. You can either navigate to the Repairment interface and click the New document button in the top-right corner, or simply scan a QR code. Namely, CCQ allows you to tag your assets with a QR code, and when the asset breaks down and needs restoration, you can simply open a QR code reader on your mobile phone, point the camera and the reader will recognize the asset in question. Then you open the link that appears and you’re redirected to the registration template of a new repairment.


In the General tab, the basic information of the repairment is listed. Understandably, the Asset field is required – there’s no repairment without a faulty asset. When the repairment is reported, the CCQ system automatically assigns it a number. The number depends on whether there have been any previous repairments made for this particular asset, or not. Some repairs are more important than others, and you have the option of specifying the seriousness of the asset failure. You have three severity levels to choose from – Not important, Important, and Very important. Lastly, the status of the repairment can be set so that managers and employees can monitor the progress.

Additional info about the asset is listed, such as the Category, Manufacturer, Model, Location and the Asset supervisor. Note that the data doesn’t appear until you’ve selected the Asset, and the data cannot be altered. If you want to change anything, you have to find the corresponding asset document in the Asset interface, and change it there.

Repairment information

The Repairment information tab contains information on the individual that performed the actual repairment, the original estimated deadline, and the date on which it was completed. You have a built-in text editor that allows you to give a detailed account of what was done, and an input field where you can specify the total cost of the repairment.

Repairment description

The built-in text editor below, allows you to give a more detailed description of the repairment.